Am I Able to Get My Number Back Once Disconnected?

Retrieving an old phone number helps you restore your old number to access important contacts or services linked to it.
 

• Access old contacts and reconnect with personal or business relationships.
• Retrieve accounts linked to the old number for authentication or verification purposes.
• Avoid updating contact information across multiple platforms and services.
• Temporarily need the number for specific purposes like short-term business use.
• Regain access to important messages, voicemails, or missed calls linked to the old number.

It is possible to get an old phone number back if it hasn’t been reassigned to someone else—your previous service provider might still have access to it and allow reactivation. However, if the number has already been recycled or given to a new user, reactivation may not be possible. You must contact your service provider promptly to check the status and inquire about reactivation options.
 

Getting back a deactivated phone number involves contacting your previous service provider or a new carrier to see if the number is still available. Reactivating a phone number depends on how long it has been inactive and whether it’s still assigned to your account or has been recycled.
 

1. Contact your old service provider to check if the number is still linked to your account.
2. Confirm if the number is available or has been reassigned.
3. If available, ask the provider to reactivate the number.
4. You need to confirm your identity to reactivate your old phone number.
5. Ask about any reactivation fees.

If your old phone number has been reassigned to someone else, it cannot be reactivated. This means that the number is already being used by another individual, and service providers cannot take it back. It may cause challenges, especially if the number is linked to important accounts or contacts.

You can consider the following alternatives if the number is no longer available:
 

• Get a new phone number: Request a new number from your provider.
• Use a virtual phone number: Virtual numbers work over the Internet and can be used to manage calls and messages without a traditional phone line.
• Update accounts: Notify your contacts and update linked accounts with your new number.

To keep your phone number active, regularly use it by making calls or sending texts, as many service providers may deactivate unused numbers. Pay bills on time to avoid disconnection and if you’re changing carriers, consider number porting to retain your current phone number.

When you port your phone number to Calilio, you can make and receive calls from anywhere. With an Internet connection, you can access and manage calls and SMS from any device—smartphone, tablet, or laptop. Sign up today!